Don’t let Governor Hogan, his administration or any other elected or appointed official try to minimize the problems with the state's unemployment website.

My wife, a furloughed employee of a local area business, has had nothing but problems attempting to check in weekly as she is required. No matter what time — day or night — it is a complete nightmare.

I completely understand the enormous burden the state is dealing with, but please don’t try and minimize the issues with this website. It is a bitter pill to swallow when you are number 160,000 in que, waiting six to eight hours a day only to be booted from the site. And there’s absolutely no chance you can actually speak with a representative on the phone.

Thankfully, we are not in a hardship situation But to date, my wife has not received any unemployment benefits. God help those that are in dire need.

(6) comments

Reader

The website is a disaster and even after getting through....we are waiting for weeks and haven't received a cent yet.[sad]

olefool

I'm fortunate to never have needed unemployment benefits. Is this the new normal???

Or are they just so overwhelmed they can't keep up?

ken_and_cheryl

Yes - with so many people filing for benefits, they cannot keep up and the new website they developed was a nightmare. It seems to have gotten a little better, but not much.

niceund

So true. They keep sending me emails and asking questions. All of the emails indicate unread. I have read and responded to all of them. It's a mess. They need to get a 12 year old to fix the system.

Francine

Good idea. I'll bet that there are many out-of-work government contractors with expertise in programming who could fix this. In one day.

Quisling

I bet it would take longer than one day.

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